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Frequently Asked Questions (FAQs) โ€” Gaash Eyewear



Welcome to Gaash Eyewear's FAQ page. Weโ€™ve compiled answers to the most common questions to help you shop and care for your eyewear with confidence.

๐Ÿ›๏ธ Orders & Shipping

Q1: How can I place an order?
You can place your order directly on our website gaasheyewear.in or through whatsapp. Browse through our collections and add your preferred eyewear to the cart. Checkout is fast, secure, and easy.

Q2: Do you offer home delivery?
Yes, we provide fast and reliable home delivery across India.

Q3: How long does delivery take?
Orders are usually delivered within 3โ€“7 business days, depending on your location.

Q4: Can I track my order?
Yes. Once your order is shipped, youโ€™ll receive a tracking link via email or SMS.

๐Ÿ‘“ Products & Lenses

Q5: Are your lenses customized?
Yes. We offer custom prescription lenses, blue light filter lenses, photochromic, progressive, and more, tailored to your needs.

Q6: Do you provide contact lenses?
Yes, we offer a wide range of authentic and comfortable contact lenses from trusted brands.

Q7: Can I get my existing glasses fitted with new lenses?
Absolutely. Visit our clinic or contact us to get your current frame upgraded with new lenses.

Q8: Are your sunglasses UV protected?
Our sunglasses come with 100% UV protection to safeguard your eyes.

๐Ÿง  Smart Eyewear

Q9: What is AI-powered eyewear?
AI-powered smart eyewear uses modern technology to make life easy by enabling handsfree calling and open ear sound system, these glasses include features like touch gestures, swapable front part of frame to change designs over time, sleek and lightweight, non differentiable from bulky smart glasses in the market.

Q10: Do I need a smartphone to use smart glasses?
Yes, to use full features you have to integrate with a smartphone via bluetooth for full functionality, but basic use doesnโ€™t always require it.

๐Ÿฅ Eye Care & Services

Q11: Do you offer eye check-ups?
Yes, we provide comprehensive eye testing at our Clinic

๐Ÿ’ฌ Customer Support & Returns

Q13: What if my glasses donโ€™t fit properly?
We offer free adjustments at our store. Just walk in or reach out to us.

Q14: What is your return policy?
Unworn and undamaged products can be returned within 7 days of delivery. Prescription items are non-returnable unless there's a manufacturing defect.

Q15: How can I contact Gaash Eyewear?
You can reach us via:
๐Ÿ“ž Phone: [+91- 6005448355]
๐Ÿ“ง Email: [email protected]
๐Ÿ“ Visit us at our store in Srinagar, J&K

๐Ÿงพ Payments & Offers

Q16: What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).

Q17: Do you offer discounts or combo deals?
Yes! Keep an eye on our Instagram page [@gaash_eyewear] and website for seasonal offers and combo packs.

Still have questions? Contact us and our team will be happy to help!

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